Artificial Intelligence as a Decision-Support Tool in Crisis Management

Artificial Intelligence (AI) is becoming a game-changing and increasingly important tool in various fields, as well in disaster management. However, its true value lies in how effectively decision-makers and public authorities are able to implement it in real-world practise operations. This paper addresses a gap between technological potential and practical application by combining insights from academic research, expert analyses, and an overview of the current state of AI integration in Slovakia. Despite the growing relevance of digital tools in crisis response, the integration of modern technologies into the national crisis management structure remains limited. Even in the recently announced reform of crisis management in Slovakia, there is a noticeable absence of concrete steps aimed at leveraging AI or other advanced technologies. Yet AI holds significant potential to enhance the efficiency and quality of decision-making, support faster and more effective responses, improve resource planning and risk assessment, and ultimately contribute to better crisis-related processes. The paper highlights key areas where AI can be implemented for decision support, including predictive data analytics, resource optimization, and strategic governance. At the same time, it discusses the risks associated with the use of AI in high-stakes environments, such as concerns over data quality and accountability. The findings underscore the need for targeted education and training of crisis responders and public officials to ensure AI tools are used responsibly and effectively. Strengthening human competencies is essential to ensure that AI serves as a reliable decision support, enhancing rather than replacing human judgment in crisis management.