EventsThe 1st International Online Conference on Healthcare
Published
This submission belongs to the session S2. Patient-Centered Care—Optimizing Care Pathways through Engagement and Outcome Measurement of the event The 1st International Online Conference on Healthcare
Published date
20 Mar, 2026
Academic Editor
author-avatarLorraine Evangelista
Citation
Jalila Outalha, Patient-Centered Care in the Digital Era: Social Representations of Technology and Care Pathways among Nursing and Health Technology Students in ISPITS-Casablanca/Morocco, in Proceedings of The 1st International Online Conference on Healthcare, 25 March–26 March 2026, MDPI: Basel, Switzerland
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Patient-Centered Care in the Digital Era: Social Representations of Technology and Care Pathways among Nursing and Health Technology Students in ISPITS-Casablanca/Morocco

Jalila Outalha 1
1. Ministry of health and social protection, Higher institute of nursing professions and health techniques, Healthcare and Biology Team, 2S2D Laboratory, Casablanca 20250, Morocco, Morocco
Abstract

The integration of digital technologies and artificial intelligence (AI) is transforming healthcare practices and care pathways. However, the perceptions of these tools by future healthcare professionals remain poorly documented, particularly in the Moroccan context. This study aims to analyze the social representations of digital health and AI among students in nursing and health technology programs in Casablanca.

An exploratory qualitative methodology was adopted, combining semi-structured interviews and focus groups with a sample of students. The results indicate that students perceive technology as a lever to facilitate access to information, improve the efficiency of care pathways, and enhance the quality of interventions. At the same time, they express concerns regarding ethics, the patient–professional relationship, and accountability in the use of AI.

These findings highlight a dual register of expectations and apprehensions: enthusiasm for innovation alongside vigilance regarding social and professional impacts. This communication emphasizes the importance of training and raising awareness among students on technological and human issues, to ensure responsible and patient-centered adoption of digital tools.

This contribution provides a sociological perspective on the integration of technologies in health education and offers insights for guiding the development of digital care pathways that are responsive to the needs and perceptions of future healthcare professionals.

Keywords
Digital health
artificial intelligence
social representations
health students
care pathways
Poster
Patient_Centered_Care_Digital_Era_ISPITS_Poster.pdf
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