Perception of Patients Toward Digital Dentistry in a Hospital Setting: A Cross-Sectional Study

Background:

Digital dentistry technologies such as intraoral scanners, CAD/CAM systems, and digital radiography are increasingly integrated into modern dental practice. Patient perception is a key factor influencing acceptance and successful implementation of these technologies in clinical care.

Objective:

To evaluate the perception, awareness, and acceptance of digital dentistry among patients attending a university hospital dental service.

Methods:

A cross-sectional study was conducted among 150 patients attending the dental department of a university hospital. Data were collected using a structured questionnaire assessing socio-demographic characteristics, previous exposure to digital dental procedures, awareness of digital dentistry technologies, perceived advantages and disadvantages, and overall acceptance. Statistical analysis was performed using descriptive statistics and chi-square tests, with a significance level set at p < 0.05.

Results:

Among the 150 patients, 61% reported prior awareness of digital dentistry, and 38% had previously experienced at least one digital procedure, mainly digital radiography. Overall, 81% of participants expressed a positive perception of digital dentistry. The most commonly reported advantages were improved comfort (75%), reduced treatment time (70%), and perceived accuracy (67%). However, 29% of patients reported cost as a major concern, while 24% indicated limited understanding of digital technologies. Younger patients demonstrated significantly higher awareness and acceptance compared to older patients (p < 0.05).

Conclusion:

Patients attending a university hospital generally show a positive perception of digital dentistry, particularly regarding comfort and efficiency. However, gaps in knowledge and financial concerns remain important barriers. Strengthening patient education may enhance acceptance and integration of digital technologies in routine dental care