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Reconfiguring Knowledge Access: Libraries at the Intersection of Society and Digital Technology
* 1 , 2
1  School of HUMANITIES LIBRARY, Pondicherry University, Puducherry, 605014, India
2  Library and Information Science, Government Arts College, C.mutlur Chidambaram, Tamil Nadu 608102, India, attached to Annamalai University, Annamalainagar -608002 Tamil Nadu, India
Academic Editor: Daniel McCarthy

Abstract:

Introduction:
The rapid expansion of digital technologies has fundamentally transformed how knowledge is produced, accessed, and circulated in contemporary society. Technologies such as the internet, artificial intelligence, big data, and information and communication technologies (ICTs) have reshaped social interaction, learning environments, and information ecosystems. Within this evolving digital landscape, libraries are undergoing significant institutional and functional transformations. No longer confined to their traditional role as custodians of printed collections, libraries increasingly operate as knowledge infrastructures that mediate among technology, information access, and social participation. Understanding this transformation is essential for examining how technological change influences knowledge systems and social inclusion.

Methods:
This study adopts a conceptual and analytical approach drawing on perspectives from information science, social informatics, and the sociology of technology. It is based on a structured review of relevant literature, with sources selected according to their relevance to digital transformation, libraries, and knowledge societies. The selected literature was systematically analysed to identify key themes, theoretical perspectives, and ongoing debates related to the evolving role of libraries in contemporary knowledge environments.

Results:
The analysis indicates that libraries have become central actors in facilitating equitable access to digital information and knowledge resources. By integrating digital repositories, online databases, and networked information systems, libraries support research, education, and public knowledge dissemination. Furthermore, libraries play a crucial role in addressing the digital divide by promoting digital literacy, providing access to technological infrastructure, and enabling inclusive participation in the information society. However, challenges related to digital inequality, information overload, misinformation, and data governance continue to shape the evolving role of libraries in technologically mediated environments.

Conclusion:
Libraries function as critical intermediaries between technological innovation and societal knowledge needs. Strengthening library-based digital infrastructures, information literacy initiatives, and inclusive access policies is essential for ensuring that technological progress contributes to equitable knowledge production and informed civic participation in the digital age.

Keywords: Digital Transformation, Knowledge Infrastructure, Digital Literacy, Libraries and Society, Information Access

 
 
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