Introduction
Tourism is one of the world’s most dynamic industries, yet the employment inclusion of people with disabilities remains limited. This paper examines how labour inclusion in the tourism sector can contribute simultaneously to social equity, business competitiveness, and destination sustainability. This study highlights the ethical, social, and strategic relevance of integrating workers with disabilities as both a human rights issue and an opportunity for organizational innovation.

Methods
A systematic literature review was conducted to synthesize existing research on the employment of people with disabilities in the tourism and hospitality industries. Peer-reviewed journal articles, institutional reports, and case studies from international and Spanish contexts were analyzed. Particular attention was given to sociological perspectives that address diversity management, corporate social responsibility (CSR), and inclusive organizational cultures.

Results
The findings reveal that inclusive employment practices improve workplace climate, foster innovation, and enhance the tourist experience by promoting empathy and accessibility. Case studies such as ILUNION Hotels demonstrate that integrating employees with disabilities strengthens brand reputation, increases staff engagement, and aligns business models with the Sustainable Development Goals (SDGs). Moreover, inclusive tourism contributes to the humanization of destinations, benefiting both workers and visitors.

Conclusions
This study concludes that employment inclusion should be viewed not merely as a moral or legal requirement but as a strategic asset for sustainable tourism development. Promoting inclusive policies requires joint efforts among companies, policymakers, and educational institutions to overcome structural and attitudinal barriers. Ultimately, fostering diversity within the tourism workforce creates more humane, equitable, and competitive destinations.